We have just found out that Sony’s PlayStation Network has suffered a technical hitch once again. Efforts for those trying to log in have been met with a message of partial service availability. Worries for many after Sony’s previous problems saw hackers infiltrating the site, which led to leaked user personnel data. As you may or may not remember this issue caused problems for a number of weeks, finally resulting in a gradual reinstatement.
We first learnt of the current problem through PR News where Gary commented that the official EU PlayStation Blog had tweeted a message stating, “We’re aware that PSN is currently unavailable and working with the technicians to find out when it will be restored. Apologies”.
Comments had already started to flood in from all around the globe, with users updating their progress. Some mentioned that EU and US systems were down while Hong Kong was still active. Another user in the UK posted that while his system was down a friend only 5 minutes away wasn’t suffering the same problem. Others left tweets that confirmed system outage but the ability to download the software update was still active, also that if you were already online that your service wasn’t interrupted.
As of yet, we have no idea whether this will be a momentary loss of service or if we are at the beginning of another hacker issue, let’s just hope it is the former.
After the PSN hacking incident back in April, Sony clawed at trying to win back customer favour by offering a “Welcome Back Program” which included free game downloads. Since then there have been other minor issues with the network, all being resolved fairly quickly, but still damaging Sony’s reputation. Japan who was one of the last to get back online pushed for further preventative security measures before they logged back in.
Let us know where your service stands and what effect this will have on Sony’s reputation. Will users and potential subscribers be pushed towards the Xbox 360?
UPDATE: WE HAVE JUST HEARD AS OF 5 MINUTES AGO (8.35 pm GMT), THAT THE SYSTEM SHOULD BE BACK WITHIN 2 HOURS
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