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Sony PSN Restoration Update Asks For Your Trust: Do They Have It?

May 8, 2022 | Debbie Turner

The Sony PlayStation Network fiasco just goes on it seems and we’ve now posted many articles keeping you informed with the latest developments on the PSN outage. Yesterday OSM’s Tim Ollason told how internal testing was now taking place, information that came from the latest PlayStation blog statement. Today we want to concentrate on another part of that statement which asked Sony PSN users for their trust and our question today is, do they have it?

When our Maddy Rowe also told yesterday of further delays to the PSN restoration we noted that there was still no date available, or any indication at all, of when the PSN would be up-and-running again. We know from the response to our previous stories on this, just how many of you feel let down and also angry about the way Sony has handled this situation.

Today we’re focusing on part of the statement which read, “We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen.” So Patrick Seybold, Sony’s Senior Director of Corporate Communications and Social Media, is asking PSN users to trust the company. However, given the extent of the hacking and the fact that users are still no wiser as to when the Sony PSN will be back, maybe asking for users’ trust is expecting a little too much?

With the hacking affecting millions of PSN users and reports of credit card data being compromised we reckon that Sony is a little amiss asking for trust, especially as many people trusted the statement they released a week ago saying that services would start to be restored within the week. This pledge was reneged on during the most recent statement with Sony placing the blame on the fact that when they made that pledge it was based on what they knew at the time. Sony added that the extent of the attack had not been realized.

Many users have already said they won’t trust Sony with credit card details again, instead preferring to use Sony PSN gift cards from now on but the issue of trust is not just a financial one. Have we lost trust in what Sony tells us from now on, and ultimately, will this skepticism lead to consumer trust in Sony products falling? We’re really interested to know how you feel about this issue of trust and whether you feel let down by the latest update and lack of detail on the restoration of the PSN service, so please do let us have your comments on this.

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  • Typhoon

    This could happen to basically any platform, Microsoft isn't any more secure either, so it doesn't really matter. Giving out your personal Data to an Online Service is always risky, no matter where.
    That the hackers picked Sony might be unfortunate for many (including me as a PSN user), but it's not the end of the world.

  • Marshall

    This is ridiculous!!! 17 days now and still no given date, if this is still on going by Wednesday I’m switching straight to xbox and playstation can loose yet another customer!

  • Shark

    the most wise thing to do in these kinda situations is at least tell the customers what is really going on! we all realized that PSN was gonna be back up during the past week, but that never happened, i think this has turned from a hack issue to a trust issue, SONY gave us the hope that it would be back up, and we all got our hopse as high as we can, and they let all of us down, not only for the hackers stealing our info which we trusted SONY with but also for lying to us! At least be honest with your customer SONY, they deserve a lil honesty here, we have been your loyal customers for almost 5 years. If they said from day 1 that it would be down for a full month, it's ok with me, i woulda wait without saying a single word till the month is over! what SONY doing right now is a shame stamped on it's forehead, and it wont be gone easily. I thought i would never prefer XBOX 360 on PS3, but now after all this, i dont think imma think of PS3 again as the enternainment console for me EVER! ( Sorry for the bad eglish thu!)

  • sinsationalbulk

    I will still ride by Sony's side. Just hope they learn from this mistake and next time keep ppl informed more and don't make statements unless your so sure about it. I 've been on leave from the military for a while and was hoping to catch up with some online right when all this happend. Still Sony over Xbox anyday.

  • Reuben

    I trust Sony products!! … In this case I am lucky that I bought games and stuff from the psn only through gift cards … but even if I had my credit card on the psn, I must say that they are unlucky … I am sure that if the hackers who hacked the psn decided to hack any other network, they would be able to … We are unlucky that Sony try to fight hackers in court because that might be a reason why these hackers are attacking Sony so much … So I will say it again, I trust Sony products and condemn these talented hackers (because I am sure they are) and ruin us who cannot use the psn for the time being.

    FYI: Most people give their credit card to any site that requests it just after finding it on google … and use the remembere password and stuff on internet explorer etc …. I consider Sony more trustworthy than those two.

  • Guest

    My trust in Sony has definitely eroded to the point of non existence. Their servers were breached, there are rumors of outdated, un-patched server software with no firewalls, all of our account information has been compromised, we weren't informed of this for a week after the hack was discovered (which, by the way, we were first told the PSN was simply down for maintenance), we have gotten no tangible or useful information from Sony in their "updates" except for deadlines as to when the PSN will be back up which they have consistently missed, and 3 weeks later, we still have no idea when the system may be back up and running. Given all these facts, why should Sony be trusted?

    Don't get me wrong, I understand that companies sometimes get hacked. I get that, but I am more disappointed in the rumored lack of safeguards in place to protect our data, and in the way Sony has handled this situation from a PR perspective and in keeping its customers well informed.

    As for the most recent "update", the reason for the delay now is listed as further testing because “When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers". Well I just have a few questions about this statement. At the time of the press conference, shouldn't Sony have already had a good idea of the "extent" of the attack? If I remember correctly, I believe at that time that Sony said it had already began rebuilding the network. Well before you start fixing something, shouldn't you already have a thorough idea of what needs to be fixed? Apparently not, or this was just a convenient throwaway line to explain why another deadline has been missed. If the statement is referring to the servers that handle MMO transactions like DCUO, I don't believe those servers have anything to do with PSN.

    I have no doubt that everybody at Sony are doing the best they can to get the PSN back up and running. I feel for the techs and programmers. I'm sure they are putting in a lot of hard work around the clock. But the PR side and information dissemination is sorely lacking. I have not given up on PSN, I'm not going to go trade in my PS3 for an XBox, especially since I'm already heavily financially invested in the PS3. BUT, when the next generation of consoles come out, all things being equal (or even just nearly equal), I will strongly consider going with the Microsoft product based completely on my experiences from the last 3 weeks.

  • joeyt1987

    im really considerin goin tradin today and goin for a xbox this is a joke now

  • nombor

    later sony. you've lost yet another customer due to your inefficiency and bullshit attitude. i will NEVER buy another Sony product again, Rot in hell!

  • j3edi

    Trust Sony never again

  • Bommer

    mite aswell have a ps1 sat there doing nothing.

  • MintBerryKrunch

    Me too.Its a bloody disgrace I wont be buying another sony console ever again either

  • Steven

    Luckily I have both 360 and PS3. The 360 has always taken up most of my time, my PS3 time normally consists of watching Blu-Ray, so I'm not really stressing as to when the PSN will be back.

  • nobhead

    idiots who say their going to trade it in, stop threatening the internet with posts, if you were going to do it, you would have done it already. good luck with your payed subscription and btw xbox is hacked to paradise

  • chris

    To be honest yeh it’s been annoying that sony has lacked the ability to communicate to there customers, but to be perfectly honest bitching and raving about sony ain’t gonna help squat. Ps3 will always be the most solid consol around, switching to xbox just to get online is the stupidest thing i’ve heard and very sad. Get out and enjoy the sun, im sure it will be back online as and when they get things sorted. I will always be a hardcore song fan. Xbox dont have gt5 lol.

  • chris

    Hardcore SONY fan i meant.

  • ( o ) ( o )

    I don't trust a company that has been know to install rootkits

  • andrew

    This is getting out of hand now.As said above i could have waited without saying a thing if sony told us the truth about the length psn will be down.Since the week deadline has passed i am getting really fed up now.I bought mortal kombat nearly three weeks ago and not had a single online match on it as a matter of fact i have finished the game over and over done all 300 challenges and got bored of it now so even when psn is back i doubt i will play online.
    I hate the console they try pass as a console called the xbox 360 (fail 360) but even i am considering going out purchasing a slim 360 with a years live and selling my ps3 as i have another source for a media center.
    Sony if even im thinking of going out and buying another 360 i wounder how many more customers you have lost because as said i do not like the xbox i have had two since they come out the first got rrod the other i sold because it was crap.
    So sony pull your finger out im giving you until wednesday and thats only because its my day off and trust me no psn i will sell my ps3 and all my games.
    Hell i will even have about 100 pounds left after buying a slim xbox and the three games i want.

  • Patience

    I cant believe people are so upset and are ready to throw thier ps3's away for an xbox. Is your life that incomplete? Yes, it is a pain, but that said, it's a free network, and would you be happy for Sony to open its doors to be attacked again? Becuase if they did, and had to go offline again, you would then be moaning 'why didn't they do this, or that etc? Sont have taken the right approach to this, and apart from not telling the public too much early on, what else should/could they do? It may be that the reason Sony didn't say much early on is because they might not have known the extent of the damage - and had they gone to press early, and not got it right, the whingers would again be slating them. They are in a very awkward position, and yes customers might vote with thier feet, but what is a few weeks offline? Jeez, anyone wold think that peoples lives depended on the PSN.

  • dave

    Articles like this do nothing but scaremonger whilst not giving out the full facts, i notice no mention of the fact that there are no reported unauthorised actions on any credits cards as a result of this breach, and that in fact it is still unclear whether or not any still active account information was indeed taken at all. This type of attack could happen to any major gaming company or organisation and the fact it is taking so long to get back up and running only serves to confirm to me that they are doing all they can to ensure the most robust system they can build.

  • DKM

    I'd understand you switching to xbox due to you info being stolen, but the fact that you are switching because you can't got 17 days without video games is quite sad. Seriously, get a life.

  • joe

    instead of blaming sony why are people not blaming the hackers. these people are low life scum. Any system can be hacked by these people if these people have something against that company. Thats why microsoft gets hacked alot. even banks get hacked so dont think this is just sony . even goverments get hacked so come on people dont blame all this on sony its the scumbag hackers

  • the truth

    its not even funny anymore, the first week fine, second week ok, third week FUKK, if i could move to xbox and play metal gear online i would, but i cant cos its only on ps3. so i gotta wait it out, i dont even care about the hackers, sony needs to sort this shit out before i give up on games completely.and as for the trust lol, i will trust them when psn goes back up, untill then they get no trust from me. and btw sony should fire that patrik seybold guy and anyone else that as made sony look like a joke. if i was head of sony i would think about renewing all my staff. and maybe even offer the hackers a job at sony helping to secure the network.

    p.s here is something to think about: if anon is saying the didn't do this, yet rumors are that sony will be hacked when it goes up, why dont the government track down the leader of this group and change his way of thinking, im sure it wont be that hard, i think his online name is geohotz, im sure they have him on the system seeing as sony took him too court. so the government need to track him down and use some of those brainwashing techniques they have.or they could just shoot him in the dik. that would make up for lost time.

  • MC_Apaz

    playstation all the way xbox is crap and like typhoon said this could have happend to any platform but it happned to ps3 coz its the best thats why the hacker chose us and not the crappy x box but i do trust sony to be workin tha hardest on this and i howevr wont keep a grudge against them but yea its a stab in the back that its takin a canny bit of time to get back online

  • Rich B

    Yep this has taken to long now regardless of anything Sony say i just want to get back online nothing else matters i can play single player games sure but i like to mix it up with multiplayer as well, now fel i am being denied this i mean two weeks fine but 17 days now not good enough get your act together Sony and just get the PSN BACK ONLINE NOW!

  • Leo

    To be honest, I'm still behind Sony 100%.

  • MC_Apaz

    your the joke if you wanna pay 40 quid a month to play a game online go ahead and do it but at the end of the day ps3 is free and u wont ever play ps home again

  • 2000

    did anyone get a message in their playstation inbox offering them a free game just before it all went down?

    i got a message (and deleted it) from another user who appeared to have hacked the network and was offering to give me a free game. he said he wanted sony to notice what he was doing.

  • daniel zetter

    its not good enough we have stuck by sony's side since the hack and all you have done is make promises that we would be back online with in a week and it aint happend and giving us a free DLC i want more than that and free 30 day membership its not enough we have been loyal to playstation now its time to prove how much our custom really means to you i have no problem selling my ps3 for xbox when xbox got hacked they was offline for 2weeks so sony playstation get your arse in gear and get us back online in one week from today or im going over to xbox.

  • kouram

    Sony's incompetence only has to do with the fact that it took them so long and god knows how much time it will take them to fix this. They say its complicated etc but as someone else has mentioned 'it was not that complex to hack it'. They dont tell people what is happening they just say that this week of days so they can keep their customers, that they wont go and buy an xbox and i am sure that loads of people would have done that, if they knew that this would take so much time. Sony is incompetent no question about that. They have to repay for the lost time although most games and the network are free ( i play dcuo) money its not the issue for most of the players they should make it up for ppl to get what they lost during these 3 weeks more or less we still dont know. Since i usually only play that mmo im not changing to an xbox but im sure that loads of u ppl that play other games u definately had that thought going around in ur head.
    And as for ppl supporting Sony most probably they are some guys working for them going around posting things in forums to make them influence people as opinion leaders with the power of word of mouth. You cant support them after this come on this is ridiculous it takes soooooooooooooooooooooooooooooooooooooooooooo long ( even longer )
    They dont need our support they know that gamers once they get the games back they will forget about anything and i feel like that as well.

    Sony is incompetent!!!!!!

  • guest001

    I wholeheartedly agree, the first sensible post on any of the blogs i have seen to date. I cant put much more becouse you have fully summed up my feelings entirely……i think what sony have done is string people along in an attempt to keep customers…basically 'telling us what we want to hear' to stop us jumping ship, giving us false hope ect. As an owner of both consoles {xbox 360 and ps3} i can compare service provided by both and say they are both satisfactory, its just unfortunate the way sony has handled this situation….im getting withdrawl symptoms from not playing DCUO. Anyway good post and hurry up sony.

  • No-on3

    thank god your leaving maybe instead of getting an xbox you should get a life

  • Ahmed

    Well its not that I wont trust Sony anymore but its the fact that they have not given any information about when PSN is restored as many people have already pointed out. We can understand that they have a huge problem to solve but changing statements every day is getting really very annoying. They should have just said that PSN would be back within a month, and if they got it working a week before that, they would just have good news to spread. It is difficult to say this but being part of such a huge company, Youve got to know what to tell the 3 million people out there waiting.

  • dan jackson

    there's only 1 real question we all keep asking and its the 1 question sony seem determined not to answer.. "when will osn be back online".
    I'm sure that once the netwok has been rebuilt, it's likely to be the most secure gaming network availiable, hence why its taking so long!
    trusting sony with my details isn't the issue. Good customer service/satisfaction/perception is whats lacking here and i'm certain that this won't be restored.
    "swapping to xbox" isn't the answer yet either, but i'm sure we'll see playstation owners remember this fiasco when the next generation of consles are released. Thats when i see Playstation/Sony really see the impact

  • sunday jeff

    oh, stop crying people. your parents probably bought your ps3 anyway. switching to xbox is the most retarded thing i’ve ever heard. no evidence of card theft has been proven. any other personal information is just as easily accessible from facebook etc. stop being bitches and accept the fact a group of hackers can crack any system given the motivation. no company is safe. there is more to life than playing cod online. play offline and stfu!

  • carl

    sony are a joke, i emailed sony to say how angry, upset and let down i felt as online play is all i do, my ps3 at this moment in time is useless to me. iv spent alot of money with sony, from ps3`s to av amps and all i got in response was "sory for any inconveinience". what a joke. free ps~pluss for a month! come on that is taking the micky! i prob wont even use that side of it? ive lost trust in there service and when ive the funds i will be going to x box! all i can say is that when psn is back online the welcome back package had better be good or i am definatly gone!

  • Guest

    I have very little trust left in Sony now. A week ago today they told us we would be gaming online again within a week, they made that pledge to 77 million users and haven't been able to deliver. Had online gaming been back up today, I might have classed Sony's proposed "Welcome Back" package (when PSN finally gets back up) as adequate, but not now. They have betrayed the trust of every user they have made a promise to over the lask 3 weeks by breaking their promises and it will take a lot for them to gain my trust once again.

  • Dale94

    Just be patient its seems that not very many people understand how serious this problem is and i believe that Sony are working as hard as they can to get it back online with extra security, So why cant you all be patient like me.. Go outside.. enjoy the good fresh air.. have a good time with your friends and stop complaining

  • Tchara

    I've been a PS3 user for about a year now, and have been
    very satisfied with the experience and content on the PSN.
    I am also aware when I put my personal information out there on the network, I assume some responsibility in the risk of that info getting compromised. I can understand the frustration in the way Sony handled its PR in all of this, however its the risk everyone takes for the privilege of online gaming.
    Before I rush to judgement and go out and buy an xbox, and just throw away the hundreds of dollars I've spent on Ps3, I'm going to give Sony the benefit of doubt, and see how this plays out. I think the one year subscription to identity theft is very generous and shows to me Sony's diligence in keeping my business. I can wait till they are confident in the new security measures.

  • Thumbs up

    Look at you all giving thumbs down to PS3 users who have had enough and want to move to Xbox.
    I'll give you a big thumbs up people. Sony said that they would be back up and running by the end of the week. Well its now Sunday dinnertime and its still offline. I wouldn't be so loyal to Sony if I was you.

    Your personal data had been stolen for a week before they told you.
    Sony said we'd be back online by now but didn't give a date or time which is all that we want to hear.
    I've heard some rumours that it'll be June/July before its back online because the hackers have said they'll do it again as soon as Sony bring it back online.

    Personally, If its not back online by midnight tonight I'm getting an Xbox 360 and will be able to watch ESPN and play games to my hearts content.

  • Rob

    Mgo is awesome! What level r u?

  • Prima

    Sony is losing my trust.. You can’t keep misleading ppl.. I jus think Sony have lied the whole time, we are along way off psn coming back , why can’t Sony just tell us that… I will never switch to x box but I will never trust Sony again…why can’t they give us a date or tell us they are not sure when it will be back.. But instead they it will be back shortly… Kmt!!!!

  • Relo

    I think it’s pathetic you all winging about how long it had taken and blaming Sony. The only wrong Sony has done is not keep us informed enough. Go to xbox u all then and hope you get what happened during Xmas 2008 and xbox live was out for 2 weeks. And enjoy paying the fee to go online oh yeah and you have to use you credit card to pay as well. Anyway it snot the end of the world go get some sunshine play some real outside sports. Having to reconfigure psn is not a couple of hour job. It’s probably the biggest network system in the world so just relax. Jeez. U all say you won’t trust Sony ever again I doubt it. You’ll be back and people like you make me wanna b1tch slap your face into next week.

  • Thumbs up

    Hi mate I totally agree with you. Great post. If they gave us a concrete welcome back date things wouldn't be so bad. We don't want to be left in the dark any more or lied to. They have betrayed my trust and I'm not a happy customer.

  • Thumbs up

    I don't blame you. Big thumbs up from me.

  • Thumbs up

    Your an Idiot.

  • D.B

    Ive been a fan of sony Playstations since the ps1 i have had all of them, I was anoyed when we were told that our personal info and CC had been comprimised just like so many of you, but still stook by sony hower after numerous promises of the network being restored only to find on the day that it has not, Its begining really annoy me if you cant deliver dont promise, i dont want to switch to 360 BUT if this B*S from sony continues I will, its not fair on the already annoyed customers to keep saying that we will have the network back up by such a date and then not. sony's lack of adequite updates on the matter is un aceptable

  • HONEST Joe

    Sony over Microsoft ANYDAY. It's a shame they got peoples' backs up in the Anon style world and it's a shame people out there can't just accept a closed system console and enjoy the benefits all the HARD WORKING and PAYING customers out there get. To me all this hacking is the same as benefit fraud. HARD WORKING people end up paying through the nose to support asswipes that think it's cool to STEAL and HACK and DISRUPT everything HONEST PEOPLE are enjoying. The hackers ought to be shot and boiled to feed the rest of the layabout jobless sh@tes out there. I much rather TRUST SONY anyday than be forced to waste even more of my HARD EARNED money on a console I don't want and don't like just because some IDIOT hacks into someone's system.

  • MC_Apaz

    its actually over 77 million btw

  • Good4nout

    I carnt believe the response of the playstation owners, come on guys psn is down and until Sony are sure it’s safe for users they won’t open it. It is costing Sony millions every day it’s not runing. They will fix it and it will be safer than xbox live , so get on with you games offline get the trophies psn will be up and runing soon.

  • MintBerryKrunch

    One of the best posts I've seen!

  • chris a

    I have consider a switch to xbox or back as I originally had a xbox
    The only reason I switched was because the slimline ps3 came out and it was less likely to break!
    Anyway the xbox may be hacked but I can honestly say in all the time I owned a xbox (2 - 3 years) not once dis microsoft take down xbox because they had been hacked to the same extent as Sony!
    As well as I never logged on to find a message saying the network was down for maintenance
    My point being yes its not free and the ps3 is a better console in some respects but the online play was a far lot more stable!
    I don’t think I can trust Sony again after this yes the hackers are to blame for doing it but Sony is to blame for not even attempting to keep a secure server or for that matter keeping us properly informed as to when things will be back running again rather than stringing us along!
    There is my rant :)

  • MintBerryKrunch

    Why the hell is everybody defending sony?
    There taking the piss out of YOU!The customer.
    How many lies have they told?How long did it take them to come up with the lies?
    I will be switching to xbox next week,I don't care if psn is back or not,I don't want ps plus for a measly 30 days.
    Sony have inconvenienced me for the last time and I will gladly give 60 quid to play xbox online.
    Before all the "Switching to xbox because 17 days offline comments,get a life" comments come in I'll ready my reply-
    I have a life,I go out with my mates,I study ,I go to school but I have spare time that I want to fill by playing online games because I enjoy playing vs other players not just boring computer and sony aren't providing that so xbox here I come!!:)

  • MintBerryKrunch

    Xbox went down in 2008 for 2 weeks.
    Psn went down in 2011 for 3 weeks.
    Xbox seems superior to me.

  • donna

    i trust sony ive been with sony for years now, cant blame sony, it wasnt there fault they was hacked, maybe if people would grow up and get a life instead of sitting there hacking companys and try to get credit card details, none of it would happen, so everyone chill out and let sony do what they need do, if use go xbox use will need pay alot more than you do with play station, so atleast be greatful that use dont need pay money to use online, all i can say is xbox = rip off!

  • Ussy

    Ok PSN is hacked and alot of ppl are complaining about it and moving to xbox but all i can say is once psn is back up and running its gonna kick ass

  • milkco72

    im going to stick with Sony you just gotta think to yourselves you learn from your mistakes and im feeling sony have. Why go to microsofts CRAPBOX when they could be next in line for such an attack sick with sony its FREE for now anyway.

  • Two Toes

    Couldn't give a sh*t about this downtime. They learn from their mistake and life moves on. People who threaten to go to xbox are just overeacting because their life is so dependent on online gaming (pathetic)

  • Alex Jarvis

    i really dont this could have been avoided really, any console always has the risk of being hacked, including Microsoft. they should have claimed it was unhackable. As for the sales dropping i have just bought a PS3 and i dont feel worried at all, i know sony would have avoided it if they could have and am pretty sure that they will do everything to prevent it happening again. I know I am worried that my card details have been compramised but I know it will be sorted in the end! Fingers crossed PSN come back soon, for everyones sake!

  • dmo122

    why don't most of you go out and get some sun instead of whinging about psn, psn made $68 billion last year losing 1 or 2 customers aint gonna bother them haha

  • Daniel

    I'm not an addicted player or anything but i did enjoy playing online with few of my friends on my 360… unfortunately I decided to switch to ps3 because of the blu-ray player and that was exactly the day when psn went down. As happy as I am and was with ps2 and psx before… this outage and the way Sony informs us about it horrible, I have lost my trust into Sony. I had to add almost 100 pounds to get the ps3 and it's like I got a ps2 with better graphic.. I'm getting irritated with this whole situation. Sony as a technology titan should be prepared and if they can't manage, they could at least run a servers for online playing without the need for any registration at least until they can sort themselves out.

  • dude

    I have enough, switching back to my old GameBoy immediatly! 100% hacker-proofed

  • Bix

    Sony says there offerering all this free stuff they gotta have the system back and I dont likely see that happening for awhile, I will never go to xbox, id rather play pc. I agree that sony needs to clean house and get rid of some idiots. Im mad about both the hackers and sony, the hackers need there hands removed, im mad about sonys incompetance& making promises they cant keep they just need to tell us either a realistic time frame instead of groveling and grasping at straws to try and keep its customers, or its time to move to move to another system

  • mezza merry

    u wanna be thankfully that the psn network is free to play online

  • JustThink

    Imagine yourself in their shoes. You analyse whats going on at the moment, figure out how long it would take to fix the problem and give a date only to find another major problem with the system hours before it goes back up online. Everyone working on this situation want you to have the best gaming experience and want it to be secure. Im sure you wouldn't like to go online one day and find one of the hackers had been on your account and ruined your stats. Deal with it, 17 days isnt that long, im frustrated too but im happy to wait it out if it means i will be safe on the online services.

  • Mr PSN

    i hope all the peeps that crash into everyone on GT5 and other racing games, and all those idiots that camp on COD go over to Xbox and pay 40 quid to play online.also put batteries in controller or pay more for charging kit, and no blu-rays, the list is very long, lol, its sony all the way for me

  • JORN

    XBOX Live - $60.00/year - secure servers
    PSN - FREE - unsecure servers/easily hacked/100 million accounts compromised
    Ladies and gentlemen, take note - you get what you pay for.

  • i love mgo too

    MGO xD Amazing Game, although im only level 13. I understand your pain but im sure everyone on the staff is working as hard as they can so that when you go back online, your mgo account wont be taken down back to level zero by someone else logging in as you.

    Before you say anything, i also realise the likelyhood of someone getting on your mgo account is very small as you probably have a different name and password as most people do. But nothing is impossible for hackers. I'd much rather go online on mgo as how i left my characters than losing out on the level and rwds ive built up over time.

    BTW: whats your name? wonder if i recognise it?

  • joe

    First off there is nothing wrong with wanting to switch to to another system after what Sony has done. Anyone saying get a life is hypocritical, if your on this website there’s a reason, most probably you like to game.

    Frankly what Sony has done is 100% their fault! There were running outdated security and they knew it. So don’t give me your “I support Sony” crap. They got themselves into this mess, for their lack of caring about your personal info. Anyone wanting to switch should do so, I would if I could afford to. This lack of caring on Sonys part is ridiculous, no time frame, and when they give one they break it.

  • Tom

    i love how all of u psn users are still moaning on about how 'xbox sucks, go and join the shitty subscriptions, you have to pay for online, PSN is best thats why they attacked it' well no your wrong im not saying that PSN is bad or that xbox is the best to start a fan war but why do you think we pay for online to keep microsoft from letting this happen the money we spend on live goes towards security, videos, extra updates, inside xbox and more. Just grow up all you PSN users don't say ur going to trade in just do it because frankly nobody cares. Sony are trying there best to get it back on track and your constant yammering is no help just let them do there job and take whats given in appreciation instead of moaning; they could just say 'No were not going to fix psn now were going to leave it how it is.' but they're not going to do that so grow up, leave them to do what they need to do and let them fix it withhout complaining about other consoles I mean come on some of you are giving Xbox the blame well just stop and all those little kids out there who keep on saying stuff about this its time to see what real life is like and grow up.

  • Tom

    ^^Sorry for the rant and all im going to say now is good luck all you PSN users who are'nt complaining on getting PSn back and if you want to come on xbox we'll all be happy to welcome you.

  • joe

    Nothing wrong?!?!?!

    How about not protecting your info. Wow your lack of knowledge is amazing! They were running out dated security and knew it. Oh but that’s not a mistake right!

  • Deep Smoke

    Hackers are not real, they are just made by Sony to cover up their mess. FSOB Sony!!!

  • jd

    Sony (and not just with PS3) has developed a pattern of behaviour that I most certainly DO NOT trust. They are hostile to their customers, are brutally short sighted, and pick “fights” they have no business picking. If you love corporations that lock everything down and throw lawyers at everything, I suppose you might “trust” Sony.

    They’ve brought all of this on themselves, and by doing so, brought it upon me.

    So no, I don’t trust Sony to be honest with me, I don’t trust Sony with control over my systems or software, I don’t trust Sony will tell the truth about what has happened to PSN, and I don’t trust Sony will learn their lesson until they are a crippled shell of the great company they once were.

  • Deep Smoke

    Guys Im a PS3 gamer but Guys common let us shift to XBOX. Will throw my FSOB PS3 out of the window…

  • Gaz


  • Think

    I love mgo, its pretty much the only game i go on xD
    I understand the pain you are going through, but tbh id rather have a secure online experience rather than risking going online to find my main has been deleted or all my rwds having been spent as my mgo details are also on my e-mail so the hackers possibly could have those details aswell. Im sure they are doing everything possible to fix the problem.

    Heres another thing to think about xD: any other site other than official playstation and sony sites do not know, nor give the full amount of information. Everything is biased these days, many of the things will be written by people who hate playstaion and love xbox etc. Wait it out, you will get on mgo again :)

  • Allah

    We'll check back wednesday then shall we… See if you've really got the balls and gone out and replaced your ps3 with an Xbox.
    You've talked the talk, now in a few days time we're expecting you to walk the walk..

  • Andrew Masters

    there are 77 milion PS3 users actually! and im not that fussed about waiting! they are going to get it up sooner or later so just let them do their jobs and stop whining! i have plenty of single play games to be getting on with and you could, you know, go out and actually talk to real poeple! face to face!

  • Blair

    I have been with SONY now since the beginning, im angry thats the psn is down but no more so if my tv had went faulty on me so im sure all will come good soon, as for the card fraud i work for a major UK bank in the credit card dept and i have had numerous calls with people wanting to cancel there cards which i have at there request, but on the back of that i nor have any of my collegues seen a single issue that would be concluded as credit card fraud directly liked to the psn being hacked.

  • David York

    give SONY a break people & go & spend some quality time in the "real world" that is all bright and sunny ;)
    and remember folks,it isnt just SONY that have had issues like this.there have been many attacks on many large companies that now seem to be flavour of the year for Hacktivists.
    in March there were several attacks on :-
    online marketing company EPSILON , who hold details for many companies inc.
    HILTON !!!!!!!
    so please just be aware that it isn't ENTIRELY Sony's fault, although, like many people out there, i feel that they could have maybe handled the situation better with more meaning/relevant information being relayed to customers with some sort of (even vague) time-frame for the services being restored.
    just be patient peeps and go get a tan o walk the dog and generally faff about until Sony's gr8 FREE service returns and DON'T STORE YOUR CREDIT CARD INFO ON ANY WEBSITE IF U WANT TO KEEP IT SAFE.
    by all means use credit cards online,as its relatively safe,just DON'T STORE your info on any sites ;)

  • Rebecca

    It is totally unfortunate that this has happened but this could have happened to any platform. It could have easily happened to Microsoft and us PS3 users would be sitting here thinking "Thank f*ck I'm with Sony!" So I think trading in your PS3's for xbox's is a bit daft, especially considering that the PSN network is free…and the PS3 is still better in my mind. So I'm not angry at Sony for the hack, as that isn't their fault, but I am annoyed at the fact that it was over a week later that I was finally sent an email outlining what had happened. If anyone did obtain useable credit details, just think what damage they could do with that in a week! If Sony had kept us updated on the situation then I would have no issue with how things were handled. As for the fact that no date has been set for the return of the PSN, well as far as I'm concerned they can take another 6 months if they need it, just as long as they are 100% sure that when it is up and running again that we will have complete security. I would rather be safe than sorry.
    So maybe my trust has wavered slightly with Sony, but I'm still behind them 100%

  • David York


  • James

    Slightly weird aren’t you I think you need to get a life! This is what the real worlds like WTF !! Get a lif

  • Craig Michael Patrick

    Correct, feeling disenfranchised by Sony due to recent events absolutely gives gamers the right to switch to another platform. As a consumer, we all control our own wallets (or purses).

    But let’s put the record straight, shall we?

    First, Joe, you’d do well to verify the content you communicate on the web. Regarding the ‘Sony’s using outdated software’ myth making the rounds on the Internet, I refer you to this link:

    Sony’s web server software was, in fact, up-to-date.

    Second, Sony DID indicate a time frame. Within a week, as I recall. The challenge in dealing with infrastructural issues is you have to give yourself some wiggle room, just in case. So a good policy is to keep it vague, amorphous. In this instance, they didn’t make their self-imposed deadline. Bummer, that.

    Now, if you feel as though you’re safer on Microsoft’s servers, by all means, plug your credit card into their system and enjoy the next inevitable Halo or Gears of War. By all means. But this much I can tell you: no system is hack-proof (disclaimer: I’ve worked on the Internet and in technology since … well … there WAS an Internet).

    That’s just the way of it these days.

    Game on.

  • Snap

    Trust…..they want our trust?

    The financial thing can be taken care of. Credit card #’s can be changed & people will be smarter & use gift cards!

    Trusting them when they say “services will be restored in a day or two” or “by the end of the week”, thats where the issue is now! Haven’t they heard of “over promise & under deliver”? They’re gonna keep giving away more free stuff for every week that goes by & may lose more than a few customers with the continued teasers or kite of when the system will be back online, you can put your “trust” in that!

  • Tom

    £40 a month?
    You are an idiot.

  • Snap

    Oops….kite should be lies.

  • Craig Michael Patrick

    Interesting article, Debbie.

    Years ago, Sony was a trusted name. You could go to the local shopping mall and purchase a Sony television, content in both quality and durability. Sony products used to be great and the name associated with superior craftsmanship.

    In the past several years, not so.

    Sony’s middle-aged now, its bloated and byzantine corporate structure is counterproductive to the demands of technology and it imposes its will on consumer demand (i.e., 3D televisions - a flop based on latest statistics, etc.). Articles I’ve read suggest Sony operates divisional cells, all competing with one another for consumer dollars, allowing smaller, more lithe companies like Apple to surface and wrest control of the Walkman market with shiny iPods and iPhones.

    Does Sony deserve our trust? Does Microsoft? Does Nintendo or Apple?


    Buyer beware.

  • Ya Dads Hairy Chest

    The Playstation 3 in my opinion is the better console and it has the better games. but you stupid idiots think that PSN is better than xbox live, you clearly haven't played an xbox online. Why do you think from the start you had pay to play online on the xbox and free for the ps3, because the xbox is better it has dedicated service, you get stuff earlier than the ps3 such as call of duty maps, you have cross game chat n shit like that.

    C'mon you ps3 fanboys this is good for ya. Get up off ya asses, get out a little n stop being couch potatoes.

  • chris

    Totally agree with you on this comment. Just what i said previously.

  • Jizzonu

    how much longer???

  • Nikos

    how much longer???

  • AndyG

    I would think about xbox live if they allowed debit cards as well as credit cards. I think that the lack of progress updates is most annoying. What is more annoying is that Sony was using outdated software protection and crossed its fingers that this would be ok. Playing Russian roulette with peoples details. This is not good enough for a multinational company. I trusted Sony, and they have let me and millions of others down… now get it back up soon and sort out this identity protection for European users even quicker.

  • KillarKat1000

    I believe Sony are working their socks off. And they must be really embarrassed to know that their predictions for completion were wrong and are probably working not only their socks off now, but the bottom of their feet too (if you get the idea). Sony have disappointed many customers (me included) with the uncertainty of what is happening and what has happened; as i am hearing lots of rubbish everywhere. One thing i have to say though is: Sony keep the good work up!!!

  • D-BOY 337

    To all xbox 360 fans u suck and to all those you are giving up on ps3 u should burn in gammer hell get out and thin go back in and burn again.

  • The Point

    I think the people who are claiming others should have a life without PSN are missing the point. In today's world if you are used to having something, going without is unbearable. If you have a car and you are used to driving your car around and suddenly it doesn't work wouldn't you be upset. You can either deal with it and walk/run/bike, you could complain about it and hope someone fixes it, or you can simply trade it in for something that does work. You can not get mad at a person or tell them " to get a life, go outside, have sex, etc etc" when they are simply upset something they are used to having is gone. I'm positive if people lost their cell phones or if we lost the internet itself you would be just as upset. Remember, these are things we do not need but have become accustomed to. It doesn't make it a right and that they have to be there but its simply something that is expected in this day and age.

    People who have already integrated PSN into their daily lives simply want to play.

    As far as Sony is concerned, there has to be better communication. Its understandable that a company would be hesitant to share the "real" information with us, but in a "crisis" like this they can only better themselves in all of our eyes if they begin opening up with details. Internal testing means what in your company? How are we not to assume "internal testing" is fancy for we are not doing anything yet? These little things would make all the difference in the world.

  • Dela Soul

    Uh, hello? I’ve only got two games on my PS3, both have online capability, and I’m more patient than every single one of you kids who get mad because they can’t play their games online against other players so they could boost their self-esteem. Xbox live got hacked before, and the only reason why they’re PROBABLY more secure now is because people are paying for the network, AND they actually get revenue from just the subscription to the online capability anyway. If you’re like me, who pays about 60 dollars already for his internet connection, and is forced by a gaming console to pay 60 more just to use it on my system’s games, I think I’d rather stick with Sony.

    Sure, I don’t trust the motherfuckers. I don’t trust any company to be fool-proof, really. McDonald’s could put hair, toenails, and fucking semen in my burgers and drinks, but it’s not the company’s fault. They probably hired some mentally retarded constant ejaculator from 4chan’s /b/ who decided to jizz in my food for teh lulz. What’s worse, that guy probably invented the McFlurry. You win some, you lose some, but a hacking like this could happen to anyone. I’m surprised PSN was up for the years it was without an attack like this, with such security.

  • Austen Burness

    iv got an xbox 360 for sale!!!! been wrapped up for 2 years only a ps3 for me!!!!

  • The Point

    I think the people who are claiming others should have a life without PSN are missing the point. In today's world if you are used to having something, going without is unbearable. If you have a car and you are used to driving your car around and suddenly it doesn't work wouldn't you be upset. You can either deal with it and walk/run/bike, you could complain about it and hope someone fixes it, or you can simply trade it in for something that does work. You can not get mad at a person or tell them " to get a life, go outside, have sex, etc etc" when they are simply upset something they are used to having is gone. I'm positive if people lost their cell phones or if we lost the internet itself you would be just as upset. Remember, these are things we do not need but have become accustomed to. It doesn't make it a right and that they have to be there but its simply something that is expected in this day and age.

  • jonathan

    this is bull ive been waiting for a long time 2 get a ps3 and now that ive gotten it i couldnt even get online. i went to the store 2 see if something was wrong, and all they said was psn was hacked. i started yelling and right there in the store i broke the ps3. thats how pissed off i am at sony.
    ive been takeing my mind off of psn with buying airsoft guns. i play them everyday just to make time go faster. BUT NO! PSN IS STILL DOWN N YOU CANT GIVE US A DATE. WTF! SONY IVE BEEN TELLING EVERYBODY SONY IS BETTER THAN XBOX BUT I GUESS I WAS WRONG. IM OUT!

  • m.parvizi

    There is no more trust with all this shit story and promiss,ILL GET XBOX. nomore ps3

  • Relo

    Sorry to burst your bubble but they had security it just clearly wasn’t good enough. But do you think that Sony are the company that can be hacked right now? No Sony was chosen if it was xbox or wii or any other it would have caused same problem. You all should know that nothing is 100% secure. Government was hacked not long ago and I would assume they should have been the most secure out of all. No Sony has not dony anything wrong u must be the dumb one to think the. Had no security what so ever. Do u think the hackers did that in a day? It prob took them weeks because of the security and will probably take them months with this new security Sony is putting but unfortunately will probably be hackable like any other company. I dnt think u can say xbox is superiror because it was down for a week longer than ps3. Have u added up how much u spent to play online? Cos I spent zilt.

  • Relo

    If u wanna pay fourth quid because once in a blue moon u get the maintenance message then go ahead Sony won’t miss ya. And if u say u had it more often then it’s u n not Sony cos I had it since it came out n never did it bother me until now. And I appreciate them taking their time to make it even more secure for us. People like you dnt appreciate what you have and that is pathetic. Get a life. Make friends go cinema restaurant football snooker DVD.

  • Tsc.tsc.

    "Ps3 is the best console of the world. I love ps3, I wanna give my ass to Sony." Man, stop being so stupid. After all this, you still a sony boy? Poor minded people will never see the true. Both consoles are good, but this clearly shows lack of commitment from sony side. I don´t know why you people love sony so much, even with this kind of problems.

  • ~ThE PrEdAtOr~

    i have had enough of this it is now the 8th of may! and its still down they need to fix this now! : **** they have had enough time we have been patient but now even the patient have lost there patience! sony fix it! and fix it NOW not 1 weeks not 2 weeks NOW!!!!!!!!!

  • rolling _tone

    The Thing is.. Everybody is right! Sony has gone about this very wrong.They should have informed the customers earlier and should inform them properly and truthfully , as to whats happening and whats going to happen in the future when psn eventually does come back online. The ''gifts'' Sony is giving as a welcome back is probably satisfying for most of the users especially non-paying ones who get the chance to experience online download e.t,c. (very good marketing by the way).But the already paying users should in my opinion, be treated with a little extra care if you know what i mean. (having suffered the credit card info and trusting Sony in the first place). I buy most of my games at stores so then suppose i deserve good attention too.(Bit more then 30day trial)
    Having said that, Sony can hurry up an just patch things up and satisfy many angry users all over the world, but is that really what we want? I say take your time but fix it! And do it right. But mostly, NO more (pardon my french) bullshit! Don't get your fans hopes up and then just take it away.You were better off as a company to just say '' its gonna take us 2 weeks 3weeks,'' or ''guys we really don't know the extent of the damage hang in there we will getting done'' instead of just random dates!
    Sony is offering a free online gaming experience which is loved by many. Its free! So really they don't owe us anything as opposed to xbox were you pay and expect more.(excluding victims of credit card info theft which obviously pay through playstation) They owe us a proper explanation. Users are frustrated and are threatening to leave, some have already.
    I will be with PlayStation probably for all my life as i have been until now. From PS1 ,PS2, PS2slim and the best console on the market right now PS3….

  • Bullets0fButter

    Typical PS3 fanboy comments. Regardless of the hackers it's all Sony's fault in the first place for cutting corners with their security levels.

  • THOR

    im selling my PS3 wednesday if its not up almost three weeks………. WOW!!!!!!!!!
    i will use other sony products but no more PS3

  • tim

    to marshal and others like him. you are all fools.

    you have no clue what it takes to fix something like this. also take into consideration that there was an additional threat of attack. what happens when they give you what you want? an eta that they are just throwing out there to keep you happy. then they dont make the eta. you get pissed off and talk shit. grow up we all know you guys are for the most part blowing smoke. so how about you all do us a favor and stfu!!!.

  • Chad T

    Right if they wee not sure of the date don't post something and get people's hopes up just to confuse the community. I believe this could have been avoided to a certain extent. So Sony needs to be staight forward and stop B.S. the ps3 community.

  • the

    why be so quick to judge IT WAS AN UNFORSEEN OCCURANCE

  • Eoin

    free playstation plus isn’t giving us anything apart from discounts! So really there just encouraging us to buy more stuff

  • Lowernu82

    I dont trust Sony one bit. Nothing but false promises left and right!

    First date given was 1 to 2 days. Then within a week, then within a week again! Then on Thursday evening it was in the coming days?!?!!!

    Give me a break, quit stringing your customers along and give them the truth.

    Sony's just scared they're going to lose customers to XBL. If they continue leading customers down a dead end then they will lose them!

  • sgldda

    The situation is simple.

    Sony overreacted to a perceived threat that wouldn't have cost the company much in the big scheme of things, if realized, namely the game copying from Linux hackers. DS, Wii and Xbox were hacked long ago but did either company resort to removing a feature as significant as running a computer OS on a console? Hell no! Sony acted unethically to a minor threat IMO and took away access to a valued, and long supported by a community of unpaid developers, operating system from ALL PS3 owners. EPIC FAIL DECISION IMO.

    However, the result is that the world now knows that Sony does not do its product OR IT security correctly, in fact very incompetently. That is a HUGE RED FLAG for the market!

    I am so grateful that these devoted specialists (hackers to the uninformed) discovered this serious weakness in the Sony PS3 product and networks. While I am disappointed that I'm denied access to the PSN for such a long time, I'm happy that it MIGHT be repaired and secured properly eventually.

    Who is hurt you ask? Ha… Sony will recover easily based on their overpriced products and media. The companies that depend on the PS3 and PSN are the ones that will suffer only. Lost sales AND likely lost future sales will have serious repercussions on the smaller gaming developers and maybe even cause some to abandon the PS3. Perhaps that's a tad harsh, but entirely realistic.

    All we can do is wait patiently and pray the Sony learns from this saga and begins to treat its loyal gaming consumer base with a lot more respect and not just as a piggy bank for its rich executives.

  • Ricky Alvatraz

    Most of yall need to gtfu. They got HACKED after they took it down. Anonymous works for the people. Sony said that people hacked their ps3s and made it a dev console, with it they downloaded games for free. After sony noticed it, they took it down to punish ALL of us. After that Anon got busy so they hacked sony in retaliation. Sony are lairs and bluffers, they dont have my trust anymore, and to the hackers plz stop hackin them. The more you hack the more excuses they have to keep it down. Smh. Sony, doin shxt on purpose is NOT cool, and on another note. I think ony planted the anonymous file, so we would lose hope in our hackers. after THEY planted tthe file sony's WEBSITE went down. Anon are only interested in websites. Psn are only interested in your money. I wouldnt doubt if THEY stole the credit card info and are takin somethin like a dollar off of each and putting it in their pockets. As for the lying and the free stuff, I think its all a hoax just to keep us with psn. I for 1 isnt fallin for it, Sony are scum to me now and the fact that they keep lyin about their date makes it that much worse. I believe the psn is fixed! I think they're just keepin it down to punish some people for the jailbroken dev ps3s that downloaded free content. THERE WAS NO EXTERNAL INTRUSION! THEY TOOK IT DOWN THEMSELVES AFTER THEY NOTICED SOME PEOPLE WERE DOWNLOADING FREE CONTENT. AND THATS WHEN IT GOT HACKED, LIKE A WEEK AFTER. As for sony keepin it down that long, their tryin to put the blame on the hackers, when its really their faults. Like dayuum they're workin with homeland security, it doesnt take that long to resecure a system. My conclusion: as long as the psn is down sony are gonna keep sayin hackers hacked it, so it could stay down longer. Anon ONLY deals with WEBSITES thats why they took SOE down. I woulda took their website down too. Im not gonna get blamed every day because you need an excuse to keep it down.

  • soul_reaper-69

    when you purchase a ps3 or a movie or a windows OS ,you are bound by a user agreement, so people hackin the ps3 to steal free content or the wimps who cant play on an even playing field should be charged as well same as if they were caught with burnt movies or OS ,you rob the creators and force costs to rise, or like recently effect millions of customers who would like to see everyone involved in PS3 hacking charged. stop being thievin cowards use your system like the rest of us who stand by our user agreement. this should be a lesson for all of us in everchanging complex computer network driven society , look what a few cheap cowards with too much time on there hands have done to millions of honest people who paid honest money,they should be imprisoned and banned from anything computer related.

  • soul_reaper-69

    sony loses money on every ps3 console they sell, the make their money off of game sales, remember ps3 is alot more than just a gaming console ,it plays blueray and 3D movies as well as allows internet surfing and doesnt charge for online gaming…so if you want to talk overpriced and overcharged by a xbox 360 thats only half the machine as the PS3 ,and pay to go onto your already paid for internet and still cant browse the web . i have 3 PS3′s and 1 xbox 360 for a reason….PS3 is better all around ..ask the billions of virus infected microsoft windows users how long microsoft products have been hacked since windows came out… it took this long before sony could finally be affected and that in itself is amazing .PS.. remember sony invented the cd and cd drive , and the blueray..i

  • soul_reaper-69

    i hope sony catches the hackers and thieves ,and i hope everything they own is taken and thier wages garnished to pay for PSN losses.

  • Ashley

    and ps3 isnt hacked to paradise? yeah id say their equal, i have both consoles so i can actually judge without being biased ( i like them equally)

  • Ashley

    is xbox crap? do you have both consoles to say they are crap?, dont talk from your ass, theyre equal.

  • Wesley Rawrison

    well firstly shut the fuck up. have you ever tried to make your own software? well im guessing no because you bitch so much about them changing there updates so much and not telling you exactly what they're doing. if you were smart and knew anything about software the problem with making software is that theres unforeseen bugs. so you could make the software, get it almost good to go then post a date then run into a problem. that means that you have to go back and correct that and from my experience that can take a while. and its not like ps3 is a little software even though most might think that because all you have to do is push buttons but it takes a shit load more work then that to get it to work. and if they didn't post dates of when they think it will be done then all the idiots like you would bitch even more. and the reason they don't tell us exactly what part they are working on is because you wouldn't know anything that they are talking about, creating software for gaming is very intricate. so next time you decide to run your mouth about people being incompetent know what the fuck your talking about. im sick and tired of all these idiots complaining about how long its taking. would you rather they fucking throw it back together and let it get hacked again? NO, they want to do it right and get shit done so that this wont happen again. and no i dont work for Sony, but I've built quite a few programs and i know how hard that shit is.

  • Tom

    how should i get a life no matter where i go i hear people moaning about this or xbox players loving the fact that its down and the fact is its just life that problems come and go people shouldnt be moaning about things like this. They should go out woth there friends and not sit on a console all day its all im saying there was no need for you to say to me get a life i was just vouching my view so accept its my opinion and with your comment it kind of enhances my point that because PSN is down everyone is moaning bout something… just saying.

  • Tom

    well said mate ps3 is a good console and Xbox live is a better service than PSN now that u have made that point the people that read these comments might open up there minds and realise there is life outside there house.

  • Josh

    FInally someone speaks the truth start a revolution Tom!!!! WOOOOOO!!!

  • MT32

    Sony charged a fortune for the PS3 when it was released, I had problems after about 10 months, which continued for ages and due to the lack of support from Sony ended up spending out on one of there "new" probably reconditioned units with a bigger HDD. This is really just what I expected from Sony, they do make good products, but at a premium price, for the prices they charge…maybe I'm wrong… I expect exceptional after sales support…. Although I now understand that this is not what you get when you buy "Sony"…. At the time I vowed never to buy anything Sony again…Apart from the playstation, but thats until something better comes along….

    Sony is incompetent!!!!!!

  • MT32

    ERm… do you work for Sony by any chance, I TOTALLY disagree with what you say. this is not something that takes ages and ages…. they didn't have the correct security in the first place…Therefore who fault is it!!! idiot!!

  • MT32

    PS3 is better than Xbox, and this is from someone that has both consoles… and actually dislikes Sony…

    Xbox…. er…blueray player… NO!! seperate box required….yes!!!