Electronic giants Sony have been facing much criticism since the 20th April when the PlayStation Secure Network went down, causing huge disappointment for many of its gamers. Here at OSM we have been keeping you up to date with the latest goings on, and just this week Tim reported how Japan would start to have a resumed service with others following. To add another blow to Sony‘s reputation, we then gave you news that as well as the PSN service going down after hackers invaded it and possibly delved into personal information, Sony’s Online Entertainment service was also affected.
We gave you news on a Sony conference held on Sunday just gone, where apologies were given to gamers as well as news of the company rectifying the downtime. Over at bloomberg.com, they have given us news that in fact the service may be down until the end this month.
In part of a statement from one of the head honchos “Hirai” he said, “We’re very sorry for causing troubles and worries to our customers. The company is co-operating with authorities including the Federal Bureau of Investigation to chase the intruder.”
As an apology, news from Sunday’s conference led us to believe that Sony will be enticing its customers by way of a “Welcome Back” campaign. As well as this, it has been reported that Sony may help in terms of paying for fees to re-issue customer credit cards, that may have been affected and possible compensation to cards used by the hackers.
Along with this, the implications will be felt with having to fund legal representation and finding ways of upping their security. In the long run this may have a detrimental effect on Sony’s revenue, a big loss.
In terms of shares, it was noted that this in itself is gradually rising and the figure is up by a slow 2.5% with an ending figure of 2,316 yen in Tokyo reported today. The PSN outage has no doubt contributed to this with the service now being down since the 20th April. This could possibly be harmful when compared to gaming and film services from Microsoft and Apple.
Other news to follow on from this, is that when the PSN service finally gets up and running, indications are pointing to a new firmware 3.61 update which may contain new features? This is likely to require users to change their current account passwords to something new. To find out more on this head on over to gamerant.com.
Tell us if you are in Japan and have had the service back up and running? If not, give us your thoughts on possibly waiting another 2/3 weeks?
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