Facebook not responding for Time Warner Cable users

Complaints are coming in from Facebook users saying they cannot access their social media account today (April 22), when they try to login they are not gaining access at all.

Areas of concern include Los Angeles, San Fernando Valley, Arizona, California, Ohio and Detroit, these are the areas most affected. Problems in other locations may be apparent, but OSM readers sent the ones shown above into us.

Facebook is down for Time Warner Cable users pic 2

Looking into this a little further it does seem Facebook is down, but only for Time Warner Cable (TWC) customers only.

Facebook is down for Time Warner Cable users pic 1

It looks like the issues lies with TWC DNS servers, apparently by switching your DNS servers to 8.8.8.8 and 8.8.4.4, which are Google’s DNS servers Facebook will be work again.

Are you having issues with Facebook? Please let us know what location you are in along with what ISP you are using?

Facebook is down for Time Warner Cable users