Sony Ericsson Xperia Arc: Is Your Device Cracking Up?

A little while back, Sony Ericsson released their new Xperia Arc smartphone with some fairly decent specifications. Ok compared to some of the new devices hitting the market such as the Galaxy S II from Samsung or the new HTC Sensation XE, it makes the Xperia Arc look like a “lightweight.” Sony to the joy of some are now releasing a new version that of the Xperia Arc S with the inclusion of 3D which is due to release sometime in the near future. Announced at the recent IFA event in Berlin, the specs are not to be missed, with a beefed up processor, ability to shoot 2D and 3D photos, 4.3-inch Reality display, 8.1 megapixel rear camera with an Exmor R sensor and so on.

But today it seems its predecessor the Xperia Arc may be receiving a little backlash from its consumers. According to Ubergizmo, some of its users are a little disappointed and frustrated over what appear to be small cracks forming on the handset. The cracks which in appearance are somewhat tiny seem to be located close to the light sensor on the front of the device.

Complaints from consumers seem to be widespread in different countries such as the UK, Italy and as our source stated Germany amongst others. Unhappiness as been vented to Sony Ericsson direct with many waiting for a response. Those lucky few although that may not be the right word, have received some feedback from Sony either informing them to send their device straight back, whilst others have been told that the problem is not covered under the warranty, as to how responses differ is maybe a question somebody could answer for us.

In response to the Xperia Arc and the issue of cracks, Sony Ericsson have replied by saying, “We have been aware by some users that a small number of our Xperia Arc smartphones have a small crack in the paint near the proximity sensor at the top of the phone. Such a micro-fracture is unlikely to affect handset performance, however consumers can call 08705 237 237 if they are concerned.”

Just to update you further on the new Xperia Arc S addition, we wanted to tell you that it is rumored to arrive on 26th September, coincidentally the same time as T-Mobile’s US Galaxy S II addition. Price wise, the Xperia Arc S will be retailing for £349, as reported £9 less than the Xperia Arc and can be purchased from retailers including UK’s Clove.

We would be interested to hear whether your handset is now plagued by cracks? What are your thoughts on the new Xperia Arc S?