Senator’s Dressing-Down Retracted After Sony’s PSN Response

Since the days of when the Sony PlayStation Secure Network first went down on the 20th April, the news has been rife on the internet. Many gamers have voiced their anger as to why it is taken so long, and just yesterday we told you that the PSN wouldn’t in fact be resumed until the end of this month. We asked our readers whether this amount of time was indeed justified?

Today the news continues. In a post earlier, we talked about how Sony would come back from this and if the brand including the PS3 would now be affected? The response from readers has been overwhelming. We picked up on an interesting article from Andy Chalk over at escapistmagazine.com, who has spoken about the US Senator “Richard Blumenthal,”and what he makes of it all.

From the beginning, the Senator it seemed had written a letter to Sony Computer Entertainment asking the company to “tell all” about the outage, what and when they first found out about it, along with why it had taken them so long to response to customers on the invasion of personal information.

He was outraged along with Sony gamers. It was reported that the week after the downtime first happened, the letter was sent with a statement from Blumenthal which said, “Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised.”

If we talk about PSN and the issue of identity theft, we gave you news that the electronic giants were indeed offering a free one year “debix” protection service. This is something in itself that has swayed the Senator into taking a lighter approach with Sony. In a statement from which we have taken a short excerpt he said, “While I continue to believe that Sony should have warned users earlier, I am pleased they are providing protective measures including an insurance policy to cover identity theft harms to consumers within a twelve-month window – but I would hope Sony would extend coverage over a longer time on a case-by-case basis if necessary.”

What are your thoughts on the Senator having a change of heart? Do you agree that we should be a little more understanding when certain companies suffer from issues that may have been out of their control?