Sony PSN Outage Blog Update: May Be Down For Another Week

We’ve been keeping readers informed about the PlayStation Network outage since the very beginning and unfortunately the latest news is not that good. According to the latest from the Sony PlayStation Blog, the PSN outage is set to continue and may in fact be down for another week.

Just in the last few days we’ve told about a Q & A page on the outage, advice to keep protected, how gamers were uniting in rage and also how Sony has told how personal information has been compromised. Now the Sony blog has issued a new statement along with more questions and answers and has told how law enforcement and a “recognized technology security firm” are looking into the breach.

Many of you have been concerned over credit card data being taken and Sony says, “There is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code, sometimes called a CVC or CSC number) and expiration date may have been obtained.”

Other steps that users are being advised to take are to “be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number or other personally identifiable information.” Sony also explains that the company is taking immediate steps to give personal data extra protection.

Now to the question on everybody’s lips, when will normal service be resumed? Sony reassures that its staff are working continuously on the problem and “expect to have some services up and running within a week of yesterday” which is a rather odd way to phrase it but we worked it out that this could mean any time up until May 4. Even then that timescale is not guaranteed as Sony add that it will only resume operations when it is confident about network security.

We’d like to hear your thoughts on this latest update from Sony. Are you assured that the company is doing everything it can? Are you prepared to wait longer for the restoration of normal service to ensure the network is secure? Let us know with your comments.

  • don

    i thnk its bout time sony came out with some concrete comments, im sure all the other ps3 users like myself are concerned over credit card fraud, but are also would liketo know when not if the system will be back online, if its an updating of the security of the servers, surely these xperts know how long this will take, if you contact your garage and ask them how long to change a tyre, and engine or even doing a service, they can tell you how long it will take, surely these experts for sony can say the same, come on sony give your customers credit .

  • John

    This is deverstating. Ps3 need to up thier game

  • UncleMuncle

    Devastating? Get a grip John – it's a games machine (and so is the PS3)

  • david collette

    Believe it or not im giving up on ps3… ive been playing the ps console for years we sell the damn thing at costco. Costco has now started to take them out im going to xbox i live in the state where they are made anyway. None of my friends have any probs with the new xbox what a waste of a vacation… I could have been a 15th prestige on black ops by now this is total BULL SH#T FU#K PS3 Dave C..

  • ShovelFighter_89

    it didnt bother me at first ive got other more inportant things to do with my life than Ps3 but…….. C'MON its been down for ages all these rumors about it comin back on here and there and still nothing!!! it pisses me off that i spent a fortune on these games and i cant do nothing with them games these days only last like a day or 2 offline ( apart from RPG's ) so your pretty much paying for the online experience. Surely if there restoring it throughout the month they could put the gaming side back up instantly.

  • SickofPSN

    This is getting to be ridiculous. The fact that it is taking so long to get PSN back online shows that all this time Sony's network wasn't where it should be. This was something that was unpredicted but when you are dealing with millions of customers sensitive information there should have already been sufficient safeguards in place. Seems like Sony is taking this opportunity to implement securities that should have already been there. Since they didn't in the first place we as subscribers have to play the waiting game. 3 days is understandable but we are approaching week 3 of this issue. 30 days of the worthless Playstation Plus service doesn't make me feel compensated. Free download of the new map pack coming in June would be a nice offer. That's if its PSN is back up by then.

  • Tony

    The USA users are fortunate, us across the pond in the UK and Europe have not been offered anything by way of compensation.