Microsoft Update: Hotmail Problems Resolved – Is Yours OK Now?

Following on from our previous article about Microsoft’s Windows Live Hotmail problems, with emails going missing and users not being able to access their emails, we are hearing reports that the issue has been resolved.

One of the common issues seen was to do with actually logging in. When you attempt log in, you are confronted by a message the same as if your account hadn’t been updated in 210 days. We are now wondering if this was something to do with the end of 2010, start of 2011.

There’s nothing obvious that could cause this. The Microsoft’s support teams were working hard on the problem. There are now claims that the problem has been resolved. The support team are not informing anyone of what the actual problem is / was. You can keep an eye on the support site from Microsoft by clicking here. From the help location, if you continue to have problems then you encouraged to go to a Windows Live Solution Center, you can get to it by clicking here.

Has your email access and emails within your account been restored? What do you think of the way Microsoft has handed this situation? Do you have any theories as to why this happened? Let us know in the comments below.

  • John

    I still cant login

  • Irvine

    Can't access my hotmail inbox for hours now.

  • Em80

    I haven't been able to access my account for two days now, and from what I can tell from the comments in the Windows Live Solution Centre there are many, many people in my situation. The assistance from the the support team is laughable – the people who do get a response (all of my direct questions to them have gone ignored) only get the same spiel coped and pasted, no actual help, support or answers.

    I've already set up Gmail – there is no way I'll return to Hotmail after this – but obviously can't import contacts or mail from Hotmail until whatever issue it is that they refuse to acknowledge is resolved, so am stuttering along at the moment.

  • Patricia

    still cannot login

  • LJA

    I haven't been able to login for a week now. The 'solutions' being offered on their forums don't work. There are still thousands on the forum not able to login. My Facebook profile can't be accessed because I use my Hotmail account to access it. The whole situation is completely ridiculous now.

  • Josh

    Still not working. I can get into my inbox, but can't open my mail. Very frustrating.

  • Don

    still unable to log into my account, going on 3 days now.

  • Elcio

    A small amount of users may receive errors when attempting to login to their Live Hotmail account.

    Nothing… these guays from microsoft are twats..

  • Kathryn

    I can get in but now go from a message back to inbox or am not able to log out.

  • Nick

    Last 3 days can't log in. From what I see I'm not too hopefull.Nick