Hotmail Problems: Emails Going Missing

Hotmail is the most widely used email service in the world; it currently has 360 million users. It has been around for a long time. It originally came onto the web in 1996 and a year later was acquired by Microsoft for around $400 million.

Microsoft have further developed the tool and re-branded it to MSN Hotmail and then to Windows Live Hotmail, which is the current version. Unfortunately the tool has encountered a recent issue surrounding the loss of emails from the inbox.

Multiple sources are reporting the problems including the BBC and PCWorld. Apparently when users access their inbox, it is blank and all of the previous emails are nowhere to be seen. Others are reporting that they have been moved to the deleted items folder without any user consent. Not Good.

The Windows Live support team has issued a response, giving confirmation that they are aware of the issue and are working on a fix. Microsoft has apologized for the inconvenience. Well done to Microsoft for not making the same mistakes made by Skype when their unexpected outage occurred. Microsoft has been clear in its communication and although it is a problem, because all parties have been informed, there is a minimum amount of animosity towards the company.

Have you been affected by the Windows Live Hotmail issue? If you have, let us know in the comments below.

  • Mohamad Ali

    Hello I am not able to access my emails .. that is ealy a big problem

  • simin

    not really…except the fact than through my WP7 I can't synchronize easily to hotmail…bug messages even with the marketplace…

  • Yvonne

    …can't access my e-mails for several days. What's going on? HELP!

  • Jeff

    keeps telling my m password is incorrect on both desktop and I touch..

  • ran

    mohamed ali has another problem. outgoing mail ……"ealy big problem". Seriously, though, the criticism of Skype is unfounded. I saw the icon go dark, went to the skype website and found a good explanation.

  • Cory

    Another reason to go to a Mac!!!

  • SNH

    Email has been down for over 48 hrs…when will this be fixed??

  • shifra epstein

    can't access my e-mails for several days.

  • jpv

    I've been told that the certificate is no longer valid and therefore I can not log in! Any one else having this problem

  • LJA

    Haven't been able to access Hotmail for a week now. I've been a Hotmail user for 12 years & now have no access. My Facebook profile uses my Hotmail address for login & I'm unable to access Facebook now too. The situation is completely beyond the joke. There are thousands on their forums unable to access their accounts & their 'solutions' are of absolutely no help.

  • Abela

    I continue to have no access to hotmail account… how longer will it take to have this problem fixed? I have several information in that account, personal information that I can only get having access to the emails. Please let me know if you have a solution for it already.