Best Buy Restocking Fees Abolished: Not just for the holidays

In this day and age it’s a great thing to see a major company going out of its way to improving customer service and satisfaction but Best Buy is doing just that. If you’ve been caught out with those dreaded restocking fees that occur when returning electronic items to a store you’re in for good news as Best Buy has taken the initiative to abolish its restocking charges.

The news comes to us from Brandon Hill over on Daily Tech and contains the company website notice, part of which reads, “Best Buy continually listens to our customers, and they told us they want to give confidently this holiday season and every other day of the year — and with that comes easier returns. Effective Saturday, December 18, Best Buy is improving its return policy by removing restocking fees for all products except special orders.”

Not only that but the good news gets even better as any restocking fees charged between November 17 and December 17 will now be refunded at Best Buy stores. The Consumerist tells us that the 15% restocking fee at Best Buy will no longer apply to computers, projectors, camcorders, digital cameras, GPS navigation, DJ equipment and lighting, or Pro-Audio equipment and more and additionally the 10% restocking fee for iPhones will no longer be charged.

You can see the full company statement over on the Best Buy site here. What are your thoughts on this move from Best Buy? We’d like to hear what you have to say so why not send us your comments.